City Guides Event Foods

Inside Aerofood ACS In-Flight Catering Facility

Inside Aerofood ACS In-Flight Catering

 In-flight meals often get a bad rep. Some airlines serve good food, but some serve average or even bad food. Monotonous food choices and tasteless food are the major cause passengers tend to have a love-hate relationship with in-flight meal. 

We tend to think that low-quality ingredients and poor handling that makes in-flight meals taste bad. But its all wrong, at Aerofood ACS In-flight catering facility they only use fresh and good quality ingredients.

It’s not easy to enter Aerofood building.  Stringent security standards have been enforced. We need to go through several security checks, and also body temperature examination before we enter their catering facility. Hair-net, face mask and disposable white coat is an obliged uniform to wear before you go into their kitchen.

Aerofood ACS Business Class Meal for Garuda Indonesia
Aerofood ACS Business Class Meal for Garuda Indonesia

Aerofood ACS In-flight Catering Service

Since it established in  1974, Aerofood ACS has been providing catering services for national and International flights. Besides Jakarta, Aerofood also has branches in several major cities in Indonesia such as Bandung, Yogyakarta, Surabaya, Denpasar, Lombok, Balikpapan, Medan, and  Pekanbaru.

As the largest Aerofood ACS facility, this kitchen in Soekarno Hatta can produce up to 50,000 meals per day or 120,000 meals per day for all unit Aerofood ACS. No wonder if this kitchen looks very busy, as they continue to operate for 24 hours a day.

Last week me and some other bloggers had a chance to visit Aerofood ACS Kitchen in Tangerang, Banten. Before visiting the kitchen, we had chatted briefly with Pak Afdal Amir, Aerofood ACS Vice President of Marketing.

Aerofood ACS Vice President of Marketing
Pak Afdal Amir, Aerofood ACS Vice President of Marketing

There are several reasons why airline food seems slightly off, says Pak Afdal Amir., “the combination of dry air and low pressure heavily impact our ability to taste and smell and it makes the food slightly tasteless on air.”

From Pak Afdal we also learned that Aerofood ACS partnered with Kemenpar RI (Indonesian Tourism Ministry) to promote Indonesian signature dish to the world. Supported by the Indonesian Tourism Ministry, Aerofood ACS presents 5 Indonesian Signature dishes on Garuda Indonesia flights. Sate, Soto and nasi goreng are some of the examples of the food.

As a subsidiary of Garuda Indonesia, Aerofood ACS also serves for Presidential Flight, VVIP/ VIP Flight and the majority of International flight that fly to Indonesia. Having a halal certified flight kitchen, Aerofood ACS also providing catering services for Hajj and Umrah flight.

Aerofood ACS In-Flight Catering Service
Nasi Tumpeng Mini & Sate Lilit Bali
Aerofood ACS In-flight Meal
Business Class Meal for Garuda Indonesia

Aerofood ACS Kitchen Tour

Visiting this enormous kitchen is such an interesting experience. Once I entering the food reception area I can see pallets of fresh fruits and vegetables are being unloaded.

In the food reception, the first step of quality control is carried out. All the raw materials are checked for the quality and weight specification. All these food ingredients then sent to separate rooms to be cleaned, washed and sterilized.

Before sending to the kitchen, all the food ingredients must go through micro bacterial examination in food laboratory. After the laboratory ensured that food ingredients did not contain harmful bacteria then food ingredients could be processed.

Aerofood ACS Business Class Meal for Garuda Indonesia
Dessert on Garuda Indonesia

Their kitchen divided into hot kitchen, cold kitchen, pastry kitchen and special kitchen for business and first class flight. In this kitchen everything made from scratch- from salad, pastry and all dessert.

Their pastry kitchen smells heavenly. The fragrant smells of freshly baked croissant and banana bread float through the kitchen air and hit my nose. Rows of bakery racks filled with an enormous amount of cake, chocolate, pudding and many other baked goods. It’s all looks irresistible and it makes me suddenly hungry.

Garuda Indonesia Business Class Meal
Garuda Indonesia Business Class Meal
Garuda Indonesia Business Class Meal
Chef Shuichi Osawa, Executive Sous Chef Japanese Cuisine

In the hot kitchen, food is being prepared like any other restaurant, just on a very big scale. Besides, the taste hygiene and food safety are the most important aspects of air catering.  Therefore, all the food handlers must wear gloves, mask and safety headgear.

Once cooked, the food then needs to cool quickly in order to kill bacteria, because bacteria grow fastest between 80 and 140 degrees Fahrenheit. In other room chilled food then precisely weighed per portion, packed and labelled with the flight and meal details.

After the quality controls for weight specifications and bacterial count are done all the food then send either to the assembly room or chilled storage.

All the flight requirement prepared in the tray assembly room. Here, all the tray set-ups are done, the meal carts are loaded and other catering requirements are readied then taken to the loading bay.

Aerofood ACS Kitchen Tour
Loading Bay Area

Aerofood ACS Industrial Catering

After the kitchen tour, delicious food from Aerofood Industrial Catering has been waiting for us. Even though the food provided here is home-style cooking, but hygiene and food safety is still a priority. Aerofood Industrial Catering’s menu carefully planned and prepared by a team of chefs and nutritionist. This team is responsible for ensuring that the food meets the nutritional needs of the workers, school children or hospital patients.

Aerofood ACS Industrial Catering Service

As part of the company’s effort to serve nationwide, Aerofood ACS expanded their business through the commercial services division with business units such as a premium banquet, commercial lounges and industrial catering.

Aerofood ACS Industrial Catering service implement the same food safety and hygiene standards with Aerofood ACS In-Flight Catering service. So far Industrial catering service has served more than 50 national and International companies ranging from hospitals, schools, city manufacturing, oil mining, gas sector and special events.

Aerofood ACS Industrial Catering Service
Aerofood ACS Industrial Catering Service

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